We're here to help.
Answers to a few common questions, and a direct line to us for anything else.
Contact us
We read every message and typically reply within a couple of business days.
Frequently asked questions
How do I get started?
Download SuperGlu from the App Store, create an account, and follow the setup steps — you'll pick why you're tracking (type 1, type 2, or general metabolic health), connect a continuous glucose monitor if you have one, and optionally connect Apple Health.
Which glucose monitors does SuperGlu support?
Dexcom, synced through Apple Health, and FreeStyle Libre, connected directly in the app. If you don't currently wear one, you can still log meals — you just won't see glucose outcomes for them.
Does SuperGlu tell me what to eat or how much insulin to take?
No. SuperGlu shows what has happened with meals like the one you're looking at, based on your own history — it's retrospective information, not a recommendation. It never calculates or suggests a dose. All decisions about food, insulin, and medication are yours, ideally in partnership with your care team.
Is my data private?
Yes. Your meal photos, glucose data, and health information are stored securely and are never sold. See our Privacy Policy for the full details.
How do I delete my account or my data?
Open the app, go to Settings → Account, and choose Delete Account. This permanently removes your data. You can also email us and we'll take care of it.
I found a bug, or an estimate looks wrong. What should I do?
You can send feedback directly from a meal in the app (tap the thumbs up/down on the estimate), or email us with as much detail as you can — a screenshot helps a lot.